By booking or attending a session, class or workshop and by using any of our services you are deemed to have read, understood and accepted our Terms and Conditions. Pau Pottery, ceramic studio may at any time modify these Terms and Conditions as deemed necessary. It is your responsibility to ensure that you are familiar with the current Terms and Conditions. It is your responsibility to inform us in advance of any allergies or special requirements. We reserve the right to cancel or change the date of a course where necessary or it is impractical for a course to run.
All payments should be made in full at the time of booking. We can not confirm your place until we receive full payment. Our teachers and materials are booked and purchased in advance according to bookings. All classes and courses will state on their listing what is included as part of the cost you pay. Anything that is not included in your pottery class or course that you want to purchase will be charged accordingly.
For painting on ceramic sessions, the studio fee is payable when you book. Your studio fee does not cover the cost of individual pottery items that you paint during your session.
Refunds are not available on gift voucher purchases nor can these be exchanged for cash. Gift vouchers are transferable, so if you are unable to make your course, you may contact us to discuss an alternative.
Students use the studio at their own risk and must be aware of the inherent hazards of a working in a pottery studio environment. These risks include the use of sharp tools, exposure to chemicals and high temperatures amongst other things.
All students should wear appropriate clothing and comfortable, flat shoes with non-slip soles and covered toes. Casual clothing is recommended. Long hair must be tied back for wheel work and jewellery and watches are best left at home. Please note that we are not liable for any damage that occurs to clothing or loss of valuables. All of our students will receive a short briefing on health and safety before commencing their session.
We do require that all students read and abide by the terms of our Student Contract.
The Studio is equipped with a high quality kiln and equipment. Experienced and trained staff will handle and fire your ceramic work. However, by the nature of ceramics unfortunately there always remains a risk of technical failure and/or breakage of the pieces for which the Studio and trained staff cannot be held responsible.
FOR POTTERY MAKING, it takes between 3 to 5 weeks for the pieces to be ready for collection after the class. It can sometimes take longer depending on our kiln firing schedule and the weather conditions (for example in the winter months pieces might take longer to dry). We will keep your pieces for 2 weeks after we have contacted you to collect. After this time your pieces will be either donated or disposed of.
FOR POTTERY PAINTING, we aim to have your work ready for collection within 2 weeks time from your workshop. We will hold your pottery for 2 weeks after we have contacted you to collect.
All cancellations must be sent by email to info@paupottery.co.uk
We reserve the right to cancel or make changes to any courses, workshops or one-off sessions.
If we cancel your course or session for any reason, we will do our best to organise an alternative date within a reasonable period of time. If this is not possible, or you are unable to attend an alternative date, we will refund the full purchase price.
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